Last Updated: September 5, 2025

At Lana Organic, we are committed to delivering your orders quickly and safely. Please review our shipping guidelines below.

1. Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Times

• Shipping charges are calculated at checkout based on your location and order size.

• Estimated delivery times:

  • Domestic Orders: 3–5 business days

  • International Orders: 7–14 business days (may vary by destination)

• Delivery times are estimates and may be subject to delays beyond our control (e.g., courier delays, customs clearance).

3. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.

4. Shipping Restrictions

• We currently ship to [list countries/regions you serve].

• We do not ship to P.O. Boxes or restricted zones.

5. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

• Lana Organic is not responsible for lost or stolen packages after delivery confirmation, but we will do our best to assist in resolving issues.

6. Contact Us

If you have any questions about your shipment, please contact us:

📧 Email: support@lanaorganic.com
🌐 Website: https://lanaorganic.com/